Privacy statement

This privacy policy describes how SpaendonckSport.com collects, uses and shares your personal information when you visit our website or make a purchase.

1. Personal data we collect

When you visit the website, we automatically collect certain information about your device, such as:

  • IP address
  • Browser type
  • Time zone
  • Information about your interaction with the site (e.g. pages visited, search terms, click behaviour)

In addition, we collect the following information when you make or attempt to make a purchase:

  • Name
  • Address (billing and/or shipping address)
  • Email address
  • Telephone number
  • Payment information (processed via Shopify Payments or PayPal; we do not see your full card details)

2. How do we use your data?

We use the collected data for:

  • Processing orders and payments
  • Shipping your order
  • Customer service and communication, including handling warranty claims
  • Sending newsletters (only if you have signed up for them)
  • Analysing and optimising our webshop
  • Complying with legal obligations (such as tax returns)

3. Sharing personal data with third parties

We only share your personal data with third parties who help us provide our services:

  • Shopify (our e-commerce platform)
  • Shopify Payments and PayPal (payments)
  • GLS (shipping your order)
  • Google (for advertising and analytics)
  • Accountant (for administrative purposes)

We conclude data processing agreements with these parties to keep your data safe.

4. Google services

Our website uses Google services, including:

  • Google Analytics (to analyse visitor behaviour)
  • Google Ads (for personalised advertising)

These tools may place cookies and collect data about your behaviour on our website. Read more in our cookie policy.

You can opt out of personalised advertising via: https://www.google.com/settings/ads

5. Your rights under the GDPR

You have the right to:

  • Request access to your personal data
  • Have your data corrected or deleted
  • Object to processing
  • Have your data transferred to another party

To do so, send a request to: info@spaendoncksport.com. We will respond within 30 days.

6. Retention period

We do not keep your data longer than necessary:

  • Order and billing data: up to 7 years (statutory retention obligation)
  • Marketing data: until you unsubscribe or up to 2 years after your last interaction

7. Cookies

We use functional, analytical and marketing cookies. We ask for your consent on your first visit. See our cookie policy for all details.

8. Security

We take appropriate technical and organisational measures to protect your data, including:

  • SSL certificate (https://)
  • Shopify’s secure hosting
  • Restricted access to personal data within our team

9. Complaints

Do you have a complaint about how we handle your data? Contact us via info@spaendoncksport.com. You can also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via www.autoriteitpersoonsgegevens.nl.

Contact details

Spaendonck Sport
Email: info@spaendoncksport.com
Website: www.spaendoncksport.com
Chamber of Commerce: 16069268
VAT: NL001140563B31

Last updated: 25-10-2026

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