Frequently Asked Questions

Below you will find answers to frequently asked questions from our customers before they make a purchase.
Do you have any other questions? Feel free to send us an email at info@spaendoncksport.nl .

Need help?

If you have an issue or question that requires immediate attention, you can click the button below to chat live with a customer service representative.

Are we not available? Send us an email and we will get back to you within 20-36 hours!

Questions about ordering

Yes, you can order from Spaendonck Sport without a customer account. However, an account offers advantages such as insight into previous purchases, returns, and tracking the order status.

Orders placed and paid for on working days before 4:00 PM are usually delivered the next working day, if in stock.

Orders over €75: free shipping.
Orders under €75: €5.95 shipping costs.

You have a 30-day cooling-off period. Pack the item in its original condition and packaging and send it to our return address. The costs for returning are for your own account, unless the product is damaged or delivered incorrectly

We offer a standard 1 year warranty on all our products. Often a longer warranty period applies from the manufacturer.

Yes, we offer a comprehensive repair service for golf clubs, trolleys and golf shoes. Please contact us for more information or a quote.

Yes, we have a best price guarantee. If you find the same product cheaper elsewhere, contact us on 073 623 0 888 and we will see if we can match the price.

We accept: iDEAL
PayPal
Credit cards (MasterCard, VISA)
Bancontact
Instant Banking
Cash/PIN on collection

Your data is processed and stored securely according to the General Data Protection Regulation (GDPR). All information is sent SSL encrypted and not shared with third parties.

Absolutely! Check out our selection aids on the website or contact our customer service at 073 623 0 888 for expert and personal advice.

Do you have any other questions? Feel free to contact our customer service, we are ready to help you!

Questions about a product

For beginners, we recommend a complete golf set with light, forgiving clubs. Advanced players often opt for a custom-made set with clubs that are specifically tailored to their playing style. Contact our customer service for advice or use a fitting service.

Golf shoes are often a little smaller. We advise you to order half a size larger than your normal shoe size. Also check whether the width of the shoe fits well for optimal stability.

Use our size charts on the product pages to determine the correct size. Allow for sufficient freedom of movement when swinging. If in doubt, we recommend taking a size up.

A golf trolley can replace carrying your bag and increase your playing pleasure. But which one do you choose? Here are the options:

2-wheel trolley: Compact, lightweight and affordable. Ideal for beginners. Less stable and manoeuvrable than a 3-wheel trolley.

3-wheel trolley: More stable, more manoeuvrable and easy to push. Suitable for longer rounds, but slightly heavier and larger.

Electric trolley: Completely carefree thanks to a built-in motor. Perfect for those who don't want to waste energy pushing, but more expensive and more maintenance-sensitive.

Need help choosing? Call our customer service at 073 623 0 888.

Stand bags are ideal for golfers who carry their bag often and want to be flexible. Cartbags offer more space and are designed for use on trolleys. Choose based on your playing style and preferences.

A lower loft (8-10°) is suitable for fast swings and more distance, while a higher loft (10.5° or more) offers more control. The shaft flex depends on your swing speed: the faster your swing, the stiffer the shaft needs to be.

Hybrid clubs replace long irons (2-5) and offer more forgiveness and easier ball contact. Choose a loft that matches the distance of your long irons and fairway woods.

Small hands: undersize grips
Average hands: standard grips
Large hands: midsize or jumbo grips

A grip that is too thick or too thin can negatively affect your swing. Get advice in our store.

Golf watches are ideal for speed and convenience, with pre-loaded courses and automatic distance measurements. Laser rangefinders offer greater precision and are recommended for advanced players who want to know exactly how far away specific targets are.

Rain gear should be loose enough to wear over your regular golf gear, but not too big to restrict movement. Choose breathable material with a good fit.

Is your question not answered? Contact Us